Returns & Exchanges
We want you to be completely satisfied with your SurfStitch purchase, which is why we offer a flexible 30-day return policy for all unworn items with original tags attached. Whether you need a different size or a full refund, our streamlined process ensures you can get back to the water as quickly as possible.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place your items in their original packaging, ensuring all labels and hygiene seals are intact to qualify for a full refund.
Attach Shipping Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return parcel.
Drop Off and Track
Take your package to any authorized drop-off point and keep your tracking number handy while our team processes your return within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing